It seems that the lengthy discussion I had with Apple customer support had a positive affect. The motherboard that would not be available for 2 – 4 weeks suddenly materialized. So, now I’m up and running. The lesson here is that when a company you do business with gives you an unacceptable answer to a problem, argue your point and elevate the issue as much as you can until you get the desired result. You may not always get that result, but it doesn’t hurt to try. If I had just taken what the first person I spoke to gave me, I’d probably still be without my computer.

